Orders and Customer Service
If you are unsatisfied or want to cancel your order for any reason, please mail back the product for a full refund (less shipping/handling costs) up to 90 days from original purchase date. We highly recommend that the product be shipped in a traceable fashion, such as UPS or FedEx Ground. Please contact customer service at 1-866-563-7156 to obtain the returns address. Upon receipt of the product, a credit will be applied to the credit card used or a check issued if paid by cash/check.
Bookstores return policy differs and must seek permission to return books. Please contact customer service at 1-866-563-7156 for details.
We welcome orders from public libraries, public school libraries, and public university libraries in the form of a valid purchase order. The purchase order may be faxed to (936) 271-4560 or mailed to LMC Source. We do not require credit references. Please refer to the discount schedule for applicable quantity discounts. Our terms are NET 30. We ship the least expensive way available unless you specify otherwise on the purchase order.
We welcome orders from schools in the form of a valid purchase order signed by the principal or authorizing district personel. The purchase order may be faxed to (936) 271-4560 or mailed to the address at the top. Please refer to the discount schedule for applicable quantity discounts. All purchases are returnable for full refund, less shipping and handling costs. The product must be returned in resaleable condition (unless merchandise is damaged upon receipt.) Our terms are NET 30. We ship the least exepensive way available unless you specify otherwise on the purchase order.
Our books are available directly from the Ontario Library Association. Please visit the OLA Store to place an order. www.accessola.com
We have established a new imprint that is easier to remember: All our titles will continue to be distributed by LMC Source, with the exception of a new distributor for Australia and New Zealand, Syba Signs!
You can get more information about Syba Signs at http://www.sybasigns.com.au